About Metro’s Operations
Few companies can provide the many services, dedication, stability and excellence that Metro Aviation offers when it comes to owning and operating aircraft. Metro Aviation currently operates more than 140 aircraft for more than 38 programs in more than 25 states, including D.C.
Our Operations division provides pilots and maintenance technicians for the aircraft that respond to emergency scene calls and inter-hospital transfers. We are dedicated to providing safe, high quality aviation services for our customers so that they may deliver the rapid response needed for the stabilization and transport of adult, pediatric, newborn, and high-risk patients.
Metro Aviation was the first air medical provider to equip its entire fleet with Night Vision Goggles (NVG’s). Our pilots receive annual simulator training to simulate real word situations and prepare them for various flight conditions. Our pilots are also educated in human factors and decision-making, including IIMC, crew resource management and crew coordination.
In addition to pilot training, our maintenance technicians receive factory maintenance training from Turbomeca and Pratt & Whitney. We also provide human factors and fatigue training to the maintenance team.
Metro Aviation keeps an ample supply of spare parts (including main gear boxes and engines) on-hand. We typically invest nearly twice what our competitors invest per aircraft in initial inventory purchases for a new base startup. Inventory is maintained in a cloud-based system to allow real time parts visibility and shipping from its main facility or field bases, meaning reduced out of service times for Metro programs. This is yet another prime example of our commitment to our customers and keeping their aircraft in service.