March 9, 2023
Metro Aviation has partnered with CommLink Network to enhance training for its customer communication centers by creating the Metro Program. The Metro Program emphasizes improved training by offering every Metro Aviation operations customer membership to the CommLink Network. This membership will provide each communication center with increased resources and training capabilities to ensure that all Communication Specialists are Certified Flight Coordinators and have the most up-to-date industry information.
“CommLink Network allows us to support our customers in an area where they have identified a gap in their Communication Specialist training,” said Stewart Corbin, Director of Customer Communication Center Training for Metro Aviation. “A highly trained and knowledgeable Communication Specialist is a vital part of our core in supporting each transport request.”
CommLink Network is a web-based training platform that offers specialized individual training, certification, and resources to the Certified Flight Coordinator for rotor-wing, fixed-wing, and critical ground transportation logistics coordination. All training includes resources from instructors who are experts in their field and exceed the requirements for certification and accreditation for a Certified Flight Coordinator. In addition to initial required training, Communications Specialists are provided quarterly continuing education modules which address a variety of topics from Medical Terminology to Crew Resource Management.
CommLink Network also offers all members access to CommConnect, a professional networking platform where Communications Specialists can participate in forum discussions, view informational blogs and employment opportunities, and become familiar with industry programs and communicators with quarterly featured spotlights.
Corbin added, “We can utilize CommLink to support our training efforts by building custom training modules collaboratively. This has been a game-changer for us and enhances our efforts by providing the most current information to our customer communication centers.”
Stay Updated with Metro
Metro surpasses 1 million flight hours
Metro surpasses 1 Million flight hours March 8, 2023 On an otherwise typical day in January, a helicopter operated by Metro Aviation lifted off in Indiana. That helicopter belongs to Indiana University Health, and that flight marked the one-millionth flight hour for...
Metro Aviation welcomes an increase in law enforcement completions
Metro welcomes an increase in law enforcement completions March 7, 2023 Metro Aviation is internationally recognized as a leader in the helicopter completion industry with a reputation for excellence in helicopter completions, safety, and customer service. This...
Penn State Health Life Lion adds helicopter and a new base
Life Lion adds helicopter and new base March 6, 2023 Source: Penn State Health Penn State Health Life Lion Critical Care Transport is deepening its commitment to Lancaster County and all of central Pennsylvania by welcoming a new helicopter to its lifesaving fleet...
Metro Aviation is constantly growing our capabilities and expanding our reach. Metro holds more than 30 Supplemental type Certificates (STC) and completes about 35 aircraft each year for U.S. customers anf global clients.